Personally Identifiable Information
SurfCoach does not collect personally identifiable information (e.g., name, address, e-mail address, age, or income level) about individuals except when such individuals specifically provide such information while registering for site access, registering for EDMs or purchasing item(s) through our online store. SurfCoach uses your IP address to help diagnose problems with our server, and to administer our web site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information.
SurfCoach uses customer contact information from the registration form (e.g., name, address, e-mail address) to send the user information about SurfCoach and its instructors. Users may opt out of any promotional material from our partners. SurfCoach also uses such information to contact the visitor when necessary and shares such information with other companies who may want to contact our visitors (provided that users will always have the ability to opt out of any distribution). SurfCoach collects demographic and profile data (e.g., age, zip/postal code or income level) to tailor each visitor’s experience at our site, showing such visitor content that we think he might be interested in, and displaying the content according to his preferences.
We will maintain appropriate safeguards to ensure the security, integrity and privacy of your personally identifiable information. Notwithstanding any failure to opt in or out of promotional information by the user, SurfCoach reserves the right to contact a subscriber regarding account status, changes to the service agreement and other matters relevant to the underlying service and/or the information collected.
SurfCoach reserves the right to perform statistical analyses of user behaviour and characteristics in order to measure interest in and use of the various areas of the site and to inform advertisers of such information as well as the number of users that have been exposed to or clicked on their advertising banners. SurfCoach will provide only “aggregated” data – – meaning that the information from many users is grouped together in a way that does not disclose the personal information of any particular user – – from those analyses to third parties.
Additionally, users should be aware that when they voluntarily disclose personally identifiable information on the bulletin/message boards, forums, news groups and/or in the chat areas of the SurfCoach site, that information, along with substantive information disclosed in the user’s communication, becomes public information, which can be collected and correlated and used by third parties and may result in unsolicited messages from other posters or third parties. While SurfCoach strives to protect a user’s personal information and privacy, we cannot guarantee the security of information you disclose online and you do so at your own risk.
Upon request, SurfCoach will use reasonable efforts to allow users to update/correct personal information previously submitted which the user states is erroneous to the extent such activities will not compromise privacy or security interests. Also, upon a user’s request, SurfCoach will use commercially reasonable efforts to functionally delete the user and his or her personal information from its database; however, it may be impossible to delete a user’s entry without some residual information because of backups and records of deletions.
Acceptance of Terms
Links to Third Party Sites
SurfCoach has established and will establish relationships with reputable business partners that allow visitors to our Internet sites to link directly to sites operated by these partners. Some of these sites may be “co-branded” with a logo; however, they are not operated or maintained by SurfCoach.
The SurfCoach site may also be linked to web sites operated by companies affiliated with SurfCoach. Visitors to those sites should refer to their separate privacy policies and practices.